Love your current phone and number? Be extra careful when getting a new phone from an unauthorized retailer or a private seller. Any non-Virgin Plus phone needs to be unlocked, and any phone that's already been reported as lost or stolen might be blacklisted.
And that means it won't have access to the Virgin Plus network. Check the status of your phone. Also any phone with a tampered serial number may be exposed to being blacklisted by another party.
Available on new smartphone activations or when you bring your own phone. Skip to content Skip to "About the site". Hey there, we think you're in Ontario. If you're located in another province, select it in the dropdown menu.
Are you sure you wanna remove this phone from your cart? Are you sure you want to remove the phone from the cart? Plan and add ons will be removed. Bring your own phone to the affordable-plan party. Shop BYOP plans. We make BYOP as easy as Your friend will be eligible for the reward at the same time as you are. Aklamio will contact you when the rewards have been confirmed, and both of you can have it paid into either your bank account or PayPal account at any time from your referral accounts.
As many as you like! The more the merrier. Depending on what you recommend, the rewards can vary. Check out the rewards overview section to find out more.
What do the different reward status descriptors mean in the dashboard? Pending — Once an order has been successfully placed through a referral link or code, a pending reward will be received by both the referrer and their friend.
Confirmed — Once the 28 day cancellation period has expired, your reward will be confirmed ready to be paid out. Rejected — Your reward will be rejected if the conditions have not been met.
The friend you referred may have cancelled their Virgin Media or Virgin Mobile services. The friend you referred is an existing customer or has had Virgin Media or Virgin Mobile within the last six months. Sometimes rewards might not show up in your account. This could be a technical problem or an issue with your internet browser.
It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June and you will need to update it in order to access virginmedia. Skip to main content. It's Black Friday again! Buy your mobile online or call Great reasons for choosing Virgin Mobile. Already with us? Create an. General Mobile General Mobile. Faster average 4G speed: Superfast 4G as standard. Insurance Insurance.
Welcome to Virgin Media Protect, brought to you by Asurion Virgin Media Protect covers your device against loss, theft and damage please see the insurance terms and conditions below for further details. What is Freestyle Trade Up? Who Provides Trade Up? Eligibility 3. To place a Trade Up order, you warrant: i you are a resident in the United Kingdom; ii that you are an existing Virgin Media customer with an active Freestyle Loan with Virgin Media Mobile Finance Limited; iii you are the owner of the Device or have obtained express consent from the rightful owner to Trade Up the Device; iv the Device is not subject to any previously agreed trade in or Trade Up arrangement; v the Device was not purchased from Virgin Media within 30 days prior to placing the Trade Up order; and vi the Device is not stolen or listed with us or a third party as stolen.
Placing your Trade Up order 4. Important Information prior to Trade Up: i By placing your order and sending your Device, you will be unable to cancel your order. You shall continue to be responsible for such charges; and iii We strongly encourage you to backup and store elsewhere any data stored on the phone any memory card, including but not limited to images, messages and videos, on the Device that you wish to retain before to Trade Up.
Trade Up contributing to your Freestyle Loan 5. Privacy and Data Protection 6. General 6. Refer a friend Refer a friend. What is refer a friend? Share the good stuff and start referring your friends now! How much money can I earn? Referring friends and family to Virgin Media or Virgin Mobile means you can pocket cash rewards.
Where can I get an overview of my rewards? How and when will my friend and I receive our cash reward? What are the conditions to getting a referral reward? For the order to be eligible for a reward, it needs to be placed using your unique referral link or code. This comes as standard on Virgin Mobile, but is only supported by select handsets, including many recent Samsung and Apple phones. Head here for full, up to date details. It refers to making and receiving calls over 4G and is notable as typically a 2G or 3G signal is required.
You can find a full list of supported devices here. Virgin Mobile lets you use your minutes, texts and data at no extra cost across the EU, but not beyond. Having said that, there is a fair usage limit for data when roaming which varies depending on your plan.
You can use Virgin Mobile's Data Calculator to find your fair usage limit. In an Ofcom report from the network was found to have received 25 Ofcom complaints for every , customers. This might not sound like much, but Virgin Mobile's is the highest and therefore worst of those networks reported on. Virgin Mobile has strong 4G coverage and some near-unique extras, like data rollover and free WhatsApp, Twitter and Facebook Messenger messaging.
And that means it won't have access to the Virgin Plus network. Check the status of your phone. Also any phone with a tampered serial number may be exposed to being blacklisted by another party. Available on new smartphone activations. Skip to content Skip to "About the site". Hey there, we think you're in Ontario.
If you're located in another province, select it in the dropdown menu. Are you sure you wanna remove this phone from your cart? Are you sure you want to remove the phone from the cart? Plan and add ons will be removed. Your phone. Our SIM. Check out our BYOP plans. Check if your current phone is compatible with our network.
If your phone isn't compatible, then we've got the phones you really want. Since November 30, , all devices purchased through Canadian carriers are sold unlocked. If your phone is currently locked, it needs to be unlocked.
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